Terms of Service

Last Updated: April 18, 2025

Preamble

These Terms of Service ("Terms") govern your access to and use of the Glancer website monitoring service and related features, functionality, and content (collectively, the "Service").

In these Terms, "Glancer" (also "we," "us," or "our") refers to Glancer Inc. and its officers, directors, employees, contractors, and agents. "User" (also "you" or "your") refers to any individual or entity accessing or using the Service.

By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

You represent and warrant that you have the authority to enter into these Terms on behalf of yourself or any entity you represent. These Terms constitute the entire agreement between you and Glancer regarding the Service and supersede all prior agreements and understandings.

Definitions

As used in these Terms, the following terms have these meanings:

  • "Service" means the Glancer website monitoring platform, including all features, functionality, and content provided through glancer.io and related domains.
  • "User" means any individual or entity that accesses or uses the Service.
  • "Domain" means any website, web application, or web service that is monitored using the Service.
  • "Monitoring Data" means all data, metrics, information, and analytics generated by or through the Service regarding the performance, uptime, or status of monitored Domains.
  • "Glancer Content" means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other materials provided by Glancer.
  • "User Content" means information provided by User to the Service, including Domain URLs, contact information, and notification preferences.
  • "Intellectual Property Rights" means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights.

The Service

Description

Glancer provides a domain-centric website monitoring service that checks your website's uptime, performance, and functionality. Each monitored domain has its own dedicated dashboard. The Service sends notifications when issues are detected.

Service Provision

The Service is provided "as is" and "as available" without any warranties of any kind.

Glancer explicitly makes NO guarantees regarding uptime, availability, accuracy, timeliness, reliability, security, or error-free operation of the Service or the Monitoring Data. All Monitoring Data is provided for informational purposes only.

Free Service Limitations

The Service is currently provided free of charge and may have limitations on monitoring frequency, number of domains that can be monitored, available features, and support. These limitations may change at any time without notice.

Modifications to the Service

Glancer reserves the absolute right to modify, suspend, update, or completely discontinue the Service (or any part thereof) at any time, for any reason or no reason, with or without notice, without liability to the User or any third party.

User Responsibilities

Email Verification

The Service requires a valid email address for sending notifications and alerts. By providing an email address, you confirm that:

  • The email address belongs to you or you have explicit permission to use it
  • You authorize Glancer to send monitoring alerts and service notifications to this email address
  • You will complete any verification process we may require to confirm ownership of the email address

You may not use email addresses belonging to third parties without their explicit consent. Using unauthorized email addresses may result in immediate termination of service.

Accuracy of Information

You are responsible for providing accurate information when using the Service, including but not limited to domain URLs and contact information. You agree to promptly update any information that changes.

Security

You are responsible for maintaining the security of any credentials, tokens, or access methods associated with your use of the Service. You must notify Glancer immediately of any unauthorized use or security breach.

Domain Monitoring & Authorization

Domain Ownership

You may only add domains or websites to the Service that you own or for which you have explicit legal authorization to monitor.

User Representation

By adding a domain to our Service, you represent and warrant that:

  • You are the owner of the domain or website being monitored
  • You have legal authorization to monitor the domain or website
  • Your use of our Service to monitor this domain does not violate any applicable laws or third-party rights

Verification

Glancer reserves the right to verify domain ownership at any time through any means we deem appropriate. We may require you to prove ownership or authorization by placing verification codes or files on the domain, adding specific DNS records, or through other verification methods.

Consequences

If we determine, in our sole discretion, that you do not have proper authorization to monitor a domain, we may immediately remove the domain from monitoring, suspend or terminate your access to the Service, and take any other action we deem appropriate.

Domain-Specific Indemnification

You agree to indemnify and hold Glancer harmless from all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your monitoring of a domain without proper authorization or in violation of any laws or third-party rights.

Acceptable Use & Restrictions

Compliance with Laws

You agree to use the Service only for lawful purposes and in compliance with all applicable local, state, national, and international laws and regulations.

Prohibited Activities

You agree not to use the Service to:

  • Monitor websites that contain illegal, infringing, defamatory, obscene, or offensive content
  • Transmit any material that contains viruses, trojan horses, worms, or other harmful code
  • Interfere with or disrupt the Service, servers, or networks connected to the Service, including by sending a virus, overloading, flooding, spamming, or mail-bombing
  • Attempt to gain unauthorized access to any part of the Service, other accounts, computer systems, or networks connected to the Service
  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service
  • Use the Service for penetration testing, load testing, or vulnerability scanning (against Glancer or using Glancer to test others)
  • Impersonate or attempt to impersonate Glancer, a Glancer employee, or another user
  • Scrape, data mine, or otherwise collect data from the Service except as expressly permitted
  • Resell, sublicense, rent, lease, or otherwise transfer your rights to use the Service
  • Engage in any conduct that is fraudulent, deceptive, threatening, harassing, defamatory, or otherwise objectionable
  • Engage in any use that Glancer deems, in its sole discretion, to be inappropriate or harmful to Glancer, the Service, or other users

Data Practices & Privacy

Data Collection

To provide the Service, we collect and process certain data, including:

  • Domain names you add for monitoring
  • Email addresses for notifications
  • Monitoring Data including uptime, response times, and errors
  • Technical information necessary to provide monitoring services

Privacy Policy

Our Privacy Policy describes how we collect, use, and share information. The Privacy Policy is incorporated by reference into these Terms, and you agree to the data practices described in the Privacy Policy.

Data Ownership

You own your website content. Glancer owns the Monitoring Data, analytics, reports, and all other data generated by the Service.

Glancer's Use of Data

Glancer may use Monitoring Data and other collected information to provide and improve the Service. We may also use aggregated, anonymized data for statistics, reporting, and other business purposes, provided such use does not identify you or specific domains.

No Sale of Information

Glancer will not sell your personally identifiable information to third parties.

Intellectual Property Rights

Glancer Ownership

The Service, its content (text, graphics, logos, code, etc.), features, functionality, and all underlying technology and Intellectual Property Rights are owned exclusively by Glancer or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws.

Limited License to User

Glancer grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal purposes, strictly according to these Terms.

Restrictions on License

You may not:

  • Copy, modify, or create derivative works of the Service or Glancer Content
  • Distribute, sell, lease, rent, lend, transfer, assign, or sublicense the Service or Glancer Content
  • Reverse engineer, decompile, disassemble, or attempt to discover the source code of the Service
  • Remove any copyright, trademark, or other proprietary notices from the Service
  • Use the Service in any manner that could disable, overburden, damage, or impair the Service

Trademarks

The Glancer name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Glancer or its affiliates or licensors. You may not use such marks without the prior written permission of Glancer.

Warranty Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

To the fullest extent permissible under applicable law, Glancer disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, security, and freedom from viruses or other harmful code.

Glancer does not warrant that:

  • The Service will meet your requirements or expectations
  • The Service will be uninterrupted, timely, secure, or error-free
  • The Monitoring Data will be accurate, reliable, complete, or current
  • Any errors in the Service will be corrected

No advice or information, whether oral or written, obtained from Glancer or through the Service will create any warranty not expressly stated in these Terms.

Limitation of Liability

To the maximum extent permitted by applicable law:

In no event shall Glancer, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, revenue, goodwill, use, data, or other intangible losses resulting from:

  • The use or inability to use the Service
  • Any conduct or content of any third party on the Service
  • Any content or data obtained from the Service (including Monitoring Data)
  • Unauthorized access to or alteration of your transmissions or data
  • Suspension or termination of the Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
  • Errors, mistakes, or inaccuracies of content or Monitoring Data
  • Any other matter relating to the Service

This limitation applies whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not Glancer has been advised of the possibility of such damage.

In no event shall Glancer's total aggregate liability arising out of or related to these terms or the service exceed zero dollars ($0.00 USD).

The disclaimers and limitations in these Terms are a fundamental basis of the bargain between Glancer and you and are essential elements of the agreement, enabling Glancer to offer the Service for free.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above limitations may not apply to you, but the limitations will apply to the fullest extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless Glancer, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, demands, actions, suits, proceedings, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your violation of any third-party right (including intellectual property, privacy, or publicity rights)
  • Any dispute between you and a third party related to the use of the Service
  • Your monitoring of domains without proper authorization (as described in Section 4)

This defense and indemnification obligation will survive these Terms and your use of the Service.

Termination

Termination by Glancer

Glancer reserves the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Violation of the Acceptable Use provisions (Section 5) is grounds for immediate termination.

Termination by User

You may terminate your use of the Service at any time by removing your domains from monitoring and ceasing to use the Service.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Glancer has no obligation to retain your data and may delete all data associated with your monitored domains.

Survival

The following sections survive termination of these Terms: Definitions, Data Ownership, Intellectual Property Rights, Warranty Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Miscellaneous.

Changes to Terms

Right to Modify

Glancer reserves the right to modify these Terms at any time in its sole discretion. Changes may be made to reflect changes in laws, regulatory requirements, or the features and functionality of the Service.

Notification

We will notify you of material changes to these Terms by posting the revised Terms on our website and updating the "Last Updated" date at the top of these Terms. We may also provide notification via email to the address associated with your monitored domains.

User Responsibility

It is your responsibility to review these Terms periodically. Your continued use of the Service after the posting of revised Terms means that you accept and agree to the changes.

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Jurisdiction and Venue

Any legal action or proceeding arising out of or relating to these Terms or the Service shall be exclusively brought in the federal or state courts located in Delaware, and you consent to the personal jurisdiction and venue of such courts.

Dispute Resolution

You agree to first attempt to resolve any dispute informally by contacting Glancer. If we are unable to resolve the dispute informally, any claim or controversy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, in the English language, and the arbitral decision may be enforced in any court.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

Miscellaneous

Entire Agreement

These Terms (and the incorporated Privacy Policy) constitute the entire agreement between you and Glancer regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No Waiver

Glancer's failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by an authorized representative of Glancer.

Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, by operation of law or otherwise, without Glancer's prior written consent. Glancer may assign these Terms or any rights under these Terms to any third party without restriction and without notice or consent.

Notices

All notices to Glancer must be in writing and sent to the contact information listed in Section 15. Notices to you may be sent to the email address associated with your monitored domains or by posting on our website.

Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

Force Majeure

Glancer shall not be liable for any failure or delay in the performance of its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, power failures, internet disturbances, or service provider failures.

Contact Us

If you have any questions about these Terms, please contact us: